Terms & Conditions

  • In accordance with the Regulations for Online and Distance Selling you may return your item within 14 days of purchase for a full refund, as long as the original packaging is intact and not damaged. 

  • Return postage must be at your own expense and proof of postage will need to be provided by yourself.

  • Any refunds will only be made once the product has been received in its original condition by Sapphire Soaps.

 

  • Sapphire Soaps reserves the right to refuse any refunds if the products have been opened,used or tampered with and not in their original condition.

  • If you wish to return a product please email Sapphire Soaps within 14 days of purchase. 

  • If you wish to arrange to send an item back please email Sapphire Soaps for the full return address.

  • Unfortunately Sapphire Soaps cannot take any responsibility if incorrect delivery address details are given or any delivery failures from the postage company used.

  • All products on the website are subject to availabilty.

  • Sapphire Soaps reserves the right to update or ammend prices whenever the case may arise.

  • This website and all of its contents, images and information are the sole property of Sapphire Soaps and therefore cannot be downloaded, copied or replicated without any prior permission. 

  • All information given on the website is purely for guidance only and not intended to diagnose,treat,cure or make any medical claims.

  • Sapphire Soaps does not hold any responsibility for any adverse reactions to any ingredient.A full ingredient list for every product is provided so you can avoid any particular ingredient you may be sensitive to. If your skin is very sensitive then we advise doing a skin patch test first. With any skin reactions,discontinue use.

  • Please use any product that contains Essential Oils with care and ensure that the particular essential oil is suitable for yourself or the person using the product.

  • If for any reason you do not get on with a product or find it does not suit your skin or hair,then discontinue use.Unfortunately we cannot guarantee that every product will suit everyone as we all have different hair and skin types. This is something which is out of our control as no product will suit every single person. Every product has been cosmetically safety assessed by a Certified Chartered Cosmetic Chemist and made to strict cosmetic guidelines, but if for some reason you do not like a product then please simply discontinue use. 

  • Sapphire Soaps reserves the right to update or ammend these terms and conditions at any time

  • Sapphire Soaps reserves the right to refuse any order if we believe it to be warranted.

  • These terms and conditions do not affect your Statutory Rights